Relais Orso - Rome41.9019, 12.4725
According to guest reviews, the hotel has been rated as Best Luxury Hotels in Italy
Located in the exclusive district, Relais Orso Guest House apartment offers non-smoking rooms as well as allergy-free rooms, an elevator and a restaurant. The excellent apartment is set in a traditional building in Rome. Guests can use 24-hour front desk, shuttle service and a doctor on call as well as a luggage storage and a safe deposit box.
A superb location 15 minutes' walk from Roma San Pietro train station makes Roman Forum easily reachable. The property offers accommodation with panoramic views in the real center of Rome. Guests can enjoy Italian snacks and meals in Italia Di Gusto located 50 meters away.
Fast access to Ciampino airport within 20 km is provided.
There are rooms with unique décor and views of the garden. They have marble floor and elegant furniture. Pillow-top mattresses, foam pillows and feather pillows are provided. A bathroom comprises a hairdryer, free toiletries and soft bathrobes.
Eat & Drink
This property offers coffee/tea makers, a fridge, a stove and an ice machine for guests' use.
Guests can exercise in a gym. Guests can rent bicycles to explore the local area. The apartment provides cribs, a playroom and board games for guests staying with children.
Wireless internet is available in the apartment rooms for free.
No parking available.
Number of rooms: 23.
Free Wi-Fi in rooms
Paid airport shuttle
Sports & Fitness
- Exercise gym
- Horseback riding
- Paid airport shuttle
- Room service
- Bicycle rental
- Dry cleaning
- Tours/Ticket assistance
- Grocery shopping service
- Newspaper service
- Bar/ Lounge area
- Packed lunches
- Meeting/ Banquet facilities
- Board games
- DVDs/ Videos for children
- Game room
Spa & Leisure
- Sun terrace
- Leisure/ TV room
- Free Wi-Fi in rooms
- Air conditioning
- VIP room facilities
- Soundproofed rooms
- Tea and coffee facilities
- Ironing facilities
- Free toiletries
- Electric kettle
- Flat-screen TV
- AM/FM alarm clock
- Parquet floor
Rooms and availability
1 Double bed1 Double bed, 1 Single bed
In the Room
- City landmarks
Nice and clean Hotel, friendly helpful staff, great location, beautiful interior, good breakfast and really nice coffee!
We were amazed how quiet the hotel was and how close the hotel was to main dining and sight seeing attractions. The receptionist was so kind and made great restaurant suggestions. We will definately recommend the Relais Orso to others!
Relais Orso is a very nice hotel. Modern and Charming. Recently redone with a modern feel.it is in a perfect location for visiting all the sights. Breakfast is included which is a plus. Also the staff where all very nice and helpful for info and airport transfers. Will recommend this hotel to my friends anytime.
The staff were amazing from ordering Airport transportaion to giving advise on were to eat, A reall joy to stay and we will be back. Thank you
The style is very interesting and nice!
Great location and modern room (though on the smaller side)
WiFi signal in the room quite spotty, was coming and going in different parts of the room. Breakfast while ok is a bit basic
직원들이 친절하고 위치와 시설에 비해 가격도 저렴했다.
직원들이 영어를 잘 못했다.
The design of the hotel is really cool, and the resteraunt is surprisingly good.
the design of the rooms.
The service of the staff members was very bad, there where a lot of broken things in the room. Very bad shower, Broken shower glass. There was mold on the ceiling and our room key didn't work! During my stay I asked several times to fix these problems or to give me another room but they didn't do enithing about it! This hotel was one of the worst hotels I stayed in in years!
Location !!! Location; You are in the middle of everything and walking distance from the major points of interest (if you can choose which one is to leave for qnother time !!!) a lot of café, restaurants, trattoria around. The hotel is very clean, the staff very helpfull.
Just on thing about room 104 : very small, the bathroom too, noisy from 6.00 pm to midnight and no real closet. Maybe other rooms are different.
We stayed at the junior suite which turned out to be an excellent option, spacious and very comfortable. Location is fantastic, hotel is brand new and modern.
I think there is a real risk that this hotel will lose clients over time as the breakfast is terrible, not even a 2 star hotel has such bad breakfast. No fresh bread, no fruit, no fresh juice. I told them we enjoyed our stay but that they would really need to work on this aspect and it is not really something that puts at risk their profitability. Saving money with breakfat is a big mistake, it is the difference of having a good occupancy rate or not. I was also disappointed with the fact I tried to stay one more night (from Sunday to Monday) and besides never coming formally back to us on our request meaning we needed to ask them several times for an answer, they told me they would do it for Eur 200 (normal fare is 260) when I paid 160 for my 4 day stay. We didn't accept and ended up going to another hotel and the room was left empty (nobody booked it). As such, I was V.disappointed with the lack of flexibility with the client and poor managerial skills.
Run by a group of very unprofessional "bunch" of staff who know nothing about running hotels or customer service. The breakfast was horrible consisting of processed cheese and ham and sweet pastries. Never enough coffee or juice. The staff spent the whole time chatting to each other around the small reception area or smoking and chatting in the back yard which mean't you could hear them in your room when you are trying to sleep/relax. The rooms initially look modern but the quality of the workmanship is is poor with things hanging off/cracked/broken. A case of style over functionality. Also, our rom had a horrible "drain" smell in the bathroom. Upon check out, we were not even asked if we enjyed our stay.
Everything is perfect. The location is within walking distance to all the sights and we found the best restaurants were right on our block. The staff is brilliant, the rooms perfectly appointed - and spotless. I can not recommend the hotel highly enough.
The lift was a bit baffling - none of the numbers matched the floors - but this is nothing a few stickers can't smooth out.
Location, price, cleanness, location, modern proposal .originale.
In our room, we had a closet the size of a suitcase, but we had a stove ! And the shower is like a glass closet in the bedroom. A little unconventional. But again the location is superb.
Excellent location and fantastic design thru out the hotel. We really liked the room and the bed was very comfortable with no division groove going down the middle! The reception staff were all very nice and helpful to my wife and I.Again the location is awesome right in the thick of everything but at the same time secluded and quite enough to rest and enjoy Rome.
There is still some ongoing construction which can be a nuisance but we were ok with it. Also the young lady at the restaurant/ breakfast area was the only person that seemed unfriendly to some guests unfortunately.